At Will Cutlery, we value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.
1. Information We Collect
When you interact with our website or place an order, we may collect the following information:
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Full name
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Phone number
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Shipping address
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Email address
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Order details
We collect only the information necessary to fulfill and deliver your order, communicate with you, and improve your experience with our services.
2. How We Use Your Information
We use your information for the following purposes:
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To process and deliver your order
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To confirm and update you about your purchase
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To respond to customer service inquiries
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To send updates, promotions, or service-related communications
We do not collect or store payment information, as we offer Cash on Delivery (COD) as the only payment method.
3. Data Security
We take reasonable precautions to protect your personal data from unauthorized access, misuse, or alteration. Your information is stored securely and accessed only by authorized personnel.
4. Opt-Out Instructions
You may opt out of receiving promotional messages or updates from us at any time. To do so:
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Click the unsubscribe link in our marketing emails
Contact us directly via email or phone with your request
Contact Information for Opt-Out Requests:
Email: [email protected].
Please allow up to 5 business days for your opt-out request to be processed.
5. Access and Correction
If you would like to review or correct any personal information we have collected, please contact us at the details provided above.
6. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
7. Contact Us
For any questions or concerns regarding your privacy, please reach out to us at [email protected].