Welcome to Will Cutlery. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Use
By using this website, you confirm that you are legally capable of entering into a binding agreement. Your use of our site constitutes your agreement to comply with and be bound by these terms.
2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, we reserve the right to make changes or corrections without prior notice.
3. Orders and Payment
All orders placed through our website are subject to acceptance and availability.
We currently accept Cash on Delivery (COD) as the sole method of payment. Please ensure that someone is available at the delivery address to make the payment upon receipt of your order.
4. Shipping and Delivery
Delivery times may vary based on your location and product availability. We aim to dispatch all orders promptly and will inform you in case of any unexpected delays. Delivery is considered complete once the product is handed over at the provided address.
5. Returns and Exchanges
If you receive a defective or incorrect product, please contact us within 3 days of delivery. Products must be returned in their original condition and packaging. We will guide you through the exchange process.
6. Cancellations
Orders can only be cancelled before they are dispatched. Once an order is out for delivery, it cannot be cancelled.
7. Limitation of Liability
Will Cutlery shall not be held liable for any indirect, incidental, or consequential damages arising out of or related to the use of our products or website.
8. Modifications to Terms
We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review the terms periodically.
9. Contact Us
For any questions or concerns regarding these terms, please contact us at [email protected].